The IT trends of 2023

Which IT trends will be decisive in 2023? This is the question on many companies' minds. There are a huge number of developments, but which ones are the most relevant. We have listed the most important ones for you, so you can face the new year sustainably and future-proof.

IT trends
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    We have divided the key IT trends into four main themes, namely Digital Immunity, Development Acceleration, Total Customer Experience and Sustainable Architecture.

    Digital Immunity

    Digital Immunity is about one of the most important aspects of software: security. The train of digitisation thunders on and security measures trudge along behind it. This is not without risks. The number of vulnerabilities and cybercrime is on the rise. By 2023, it is time to catch up. By Digital Immunity, we mean on optimising security and minimising vulnerabilities. We do this by prioritising security (DevSecOps), tightening security criteria (Zero Trust Security) and ensuring user privacy (Privacy First).


    DevSecOps is a process where developers and security professionals work together to create secure applications. This collaboration enables early remediation of security risks and vulnerabilities. In addition, DevSecOps continues to improve the overall security of the business and (cloud) servers.

    Zero Trust Security

    Zero trust security is a security model where there is no trust in a company's networks. Instead, everyone in the company is seen as an outsider. This provides better protection against cyber attacks. By implementing Single Sign-On (SSO), FIDO2/WebAuthn and Passwordless authentication, for example, login modules can be strengthened.

    Privacy first

    By 2023, privacy will be a major issue for many companies. Customers will increasingly realise the importance of protecting their data. This means storing data in encrypted form and preventing employees from having direct access to it. In addition, companies will need to provide more options for deleting accounts. This will allow customers to easily delete their data from the company's servers.



    Development Acceleration

    It will not be news that technology is evolving faster than the market can keep up. To respond effectively to all digital opportunities, it will be important in 2023 to create an accelerated way of working. An efficient process in which new tools can be developed quickly. By accelerating development, you remain flexible and adaptive as an organisation. A number of trends can contribute significantly to this, such as low-code/no-code and open-source development.

    Low-code/no-code (LCNC)

    Low-code/no-code (LCNC) is a way for companies to create applications without having to write code. This approach makes it easier for companies to create applications. This saves time and money. There are more and more possibilities to create digital tools effciently in 'drag and drop' environments. The only downside to this is that there are no options for customisation. The golden mean is modular development methods that aggregate ready-made modules and can add customised code.


    Open-source development allows developers to develop software faster. With this approach, developers have access to a large pool of code that they can adopt into their own. Moreover, open-source development encourages collaboration between developers. This helps developers learn from each other and improve the quality of their code.


    Overall Customer Experience

    Customer behaviour has become increasingly digital in recent years. This means we have to take into account different wishes and needs in customer interaction. The average Dutch consumer has become accustomed to everything being at their fingertips at all times via any device. So the 2023 trend is also to offer a complete digital experience. This can be achieved by thinking from the customer's point of view and building an omnichannel environment.


    By 2023, customer-centric organisations will focus on providing great omnichannel-experience. This means that customers can interact with the company via any device of their choice. In doing so, companies can provide a personalised experience for each customer. Focusing on the omnichannel customer experience will help companies better retain their customers. Moreover, it will help them attract and retain new customers.

    Client First

    An customer-centered approach to software development can help companies improve the customer experience. Often, software is developed from a product-first or company-first approach. With client-first development, you develop software that starts from the needs of customers. This means doing proper research on the customer's digital behaviour and gathering feedback from the customers at an early stage.


    Sustainable Architecture

    The changeable and disruptive nature of many digital tools makes the agility of the underlying architecture increasingly important. Servers must be able to withstand changes in the amount of data and number of users. It is important to set this up as sustainably as possible, for example through cloud native computing and by managing the software on multiple clouds.

    Cloud Native Computing

    With this cloud native computing companies can move all their applications to the cloud. This helps them improve the performance and scalability of their applications. Moreover, moving to the cloud can save companies money because they do not need to purchase hardware and can flexibly adjust the server size according to the workload.

    Multi Cloud Architecture

    A multi cloud architecture is a system where companies use different cloud providers for a single solution. This helps them improve the reliability of their system. It also allows companies to benefit from the capabilities of different cloud providers. When companies use a multi-cloud architecture, they are not dependent on one cloud provider. If one of the cloud providers goes down, the company can still access its applications and data. This helps companies avoid service disruptions.